Service Reception Manager

Full Time1 year ago

Job Description

We are currently looking for an experienced Reception Manager to work for Al Futtaim Toyota. The main responsibility of this role is to provide a supervisory management function for all Service Advisors. To lead a reception team ensuring efficient and professional manner is maintained. Act as a role model to demonstrate and promoting standards expected by practicing and creating the...

Desired Skills

  • Minimum 2-3 years of Reception Supervisor experience in the automotive 
  • Experienced in managing the operations on a day-to-day basis.
  • Experienced in managing a team of 6-10 staff
  • Excellent MS Office skills and SAP knowledge is an added advantage

 

About the team

The role will report to the Aftersales Manager, and you will be working in a busy workshop environment wherein you will be dealing liaising with the workshop team, and to be on hand to answer any queries from other departments and customers. 

 

What equips you for the role

  • Degree in Mechanical Engineering or any technical automotive related field
  • 2-3 years’ recent experience as a Reception Supervisor or Manager in the automotive industry
  • Ability to communicate effectively and must have a strong analytical, communication and inter-personal skills alongside with supervisory competence
  • Problem solving & leadership skills & can lead changes in the workplace
  • Arabic speaking is value added

 


 

About Al Futtaim Group Dubai, UAE

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance.

Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.