Patient Relations Executive
Full Time1 year ago
Job Description
Provide end to end operational support to the patients including but not limitedto insurance, appointments & invoicing and general customer service. What you will do Medical Insurance:Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedur...
Desired Skills
Have knowledge to undertake the below mentioned multidisciplinary tasks;
- Medical Insurance Coding
- Medical Invoicing
- Cash Handling
- Customer relations
Behavioural Competencies:
- Excellent presentation and analytical skills
- Exceptional written and oral communication skills
- Good decision making skills
- Strong operational thinking skills
- Critical Thinking
- Conflict Management
- Ability to read fine print at times.
- Multi-Tasking
- Customer service skills to include; diplomacy, patience, problem solving with a range of clientele
What equips you for the role
Minimum Qualifications and Knowledge:
- Graduate Degree in any stream.
- Experience in all or any area of Insurance, Cash Handling, Customer Service & Invoicing.
- Fluency in English (speak, read and write).
- Arabic speaking skills will be an added advantage.
- Excellent Computer Literacy skills is required.
Minimum Experience:
Minimum 2 experience in a similar role.
About Al Futtaim Group Dubai, UAE
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.
Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance.
Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.
The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
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