IT Software/System Integration Coordinator
Full Time1 month ago
Job Description
As IT support analyst, you will be responsible for Support & Maintenance of IT systems portfolio in affiliate, building constructive relationship with IT product owners and business functions, diagnose, troubleshoot, and resolve registered issues with agreed SLAs within your own capacity (L1/L2) or via coordination with vendors (L3/4).Detailed responsibilities listed below:Support & Mainte...
Desired Skills
- University degree in Computer Science, Information Systems or equivalent
- Good command of written and spoken English.
- Experience in IT in a large multinational company or company being service provider to multinational company
- 4 years+ experience in IT Support role with additional emphasis on multiple integrated systems.
- Experience in supply chain, LSP, POS, and ERP related systems is a plus.
- At least one year of experience for vendor management
- Strong problem-solving skills and the ability to work under pressure
- Exceptional communication skills, with the ability to translate complex technical issues in an understandable manner
- Ability to work independently, assertive, process oriented, self-driven
- Ability to think “outside the box” and a ”quick learner”
- Knowledge of ITIL or other IT service management frameworks is advantageous.
About ManpowerGroup Middle East Dubai, UAE
ManpowerGroup was first established in Wisconsin in 1948 and has grown to become a world leader in the employment services industry; creating and delivering services that enable its clients to win in the changing world of work. Manpower has 4,500 offices worldwide in 80 countries and territories and put over a million people into work every day. We offer clients a range of services for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outplacement; outsourcing and consulting.
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