Program Manager Corporate Travel Services
Full Time10 months ago
Job Description
Oversee all business travel related activities and spend for the region as well as be the key day-to-day point of contact for the regionally based stakeholders such as the Head of Corporate Travel Services and Group Head of HR Operations to embed and evolve the business travel service delivery model, aligned to the HR Operations’ strategic performance objectives.Work closely with the (third party)...
Desired Skills
- Excellent technical skills on travel related technology such as GDS and online booking tools and extensive knowledge of TMC operations for transient and M&E processes / systems
- Ability to manage contracts and ensure delivery to performance targets and experience in managing projects. Understanding of strategic trends in the major industries you support, with an ability to develop and implement appropriate operational strategies
- Ability to drive change, by building strong, trusting relationships with key customers at all levels and adept at managing cross-functional, cross-regional, and cross-location employees
- Strong customer service focus and relationship management with the ability to communicate to, challenge and persuade employees at all levels. Able to work as part of a team and understand the impact of actions on the overall team as well as to be able to work independently.
What equips you for the role
- Relevant Degree in Business Management
- Must have strong mediation, counselling skills and analytical abilities
- Individual must have 5 - 8 years of relevant experience in the travel/hospitality industry including the meeting planning industry.
About Al Futtaim Group Dubai, UAE
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.
Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance.
Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.
The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
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