Parts Advisor

Full Time1 year ago

Job Description

The primary focus of the role will be to represent the brand and parts division to the customer and maintains customer relations to ensure an end-to-end engaged customer journey in part operation (retail counter and workshop), that leads to parts supply and revenue achievement and customer retention. What you will do:Achieve financial objectives by upselling, discount control and promote acce...

Desired Skills

 

1.- Stakeholder management.

2.- Customer management experience.

3.- Automotive parts experience.

4.- Communication skills.

 

About the Team:

  • Reporting to the Aftersales Manager and will work closely with the Aftersales team and internal and external stakeholders.

 

What equips you for the role:

  • High School Diploma.
  • 3 to 5 years overall experience with automotive retail ad workshop industry. 
  • Sales and customer service experience.

About Al Futtaim Group Dubai, UAE

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance.

Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.